Frequently Asked Questions
Everything you need to know about earning cashback with Cashback Hive. Can't find your answer? Contact our support team.
🚀Getting Started
What is Cashback Hive?
Cashback Hive is a free service that helps you earn money back on your online purchases. We partner with hundreds of brands to offer you cashback on everything from fashion to electronics.
Is Cashback Hive really free?
Yes, absolutely! There are no membership fees, no hidden charges, and no catch. We earn a commission from brands when you shop through our links, and we share that commission with you as cashback.
How do I create an account?
Simply click the 'Sign Up' button, enter your email address, and create a password. You'll be ready to start earning cashback in seconds.
💰Earning Cashback
How do I earn cashback?
To earn cashback: 1) Log in to your Cashback Hive account, 2) Find your desired brand, 3) Click through to the brand from our site, 4) Complete your purchase. The cashback will be tracked automatically.
Why didn't my cashback track?
Cashback may not track if you used another coupon code, had ad-blockers enabled, didn't complete checkout in the same session, or the store had technical issues. Contact our support team if you believe your cashback is missing.
How long does it take for cashback to appear?
Cashback typically appears as 'pending' within 24-48 hours of your purchase. It becomes 'confirmed' after the store's return period ends, usually 30-90 days depending on the retailer.
Can I use discount codes with cashback?
Yes! You can often combine our cashback with store discount codes. However, using codes from other cashback sites may void your cashback. Codes shown on Cashback Hive are always safe to use.
🏦Withdrawals
What is the minimum withdrawal amount?
The minimum withdrawal amount is $10. Once your confirmed cashback reaches this threshold, you can request a payout.
How can I withdraw my cashback?
We offer multiple withdrawal options including PayPal, direct bank transfer, and gift cards. Simply go to your account dashboard and select your preferred payout method.
How long do withdrawals take?
PayPal withdrawals are typically processed within 24 hours. Bank transfers may take 3-5 business days depending on your bank. Gift cards are delivered instantly via email.
💬Account & Support
How do I contact customer support?
You can reach our support team via email at support@cashbackhive.com or through the contact form in your account dashboard. We typically respond within 24 hours.
Can I refer friends?
Yes! Share your unique referral link with friends. When they sign up and make their first qualifying purchase, you'll both receive a bonus. Check your account for your referral link.
Is my personal information safe?
Absolutely. We use industry-standard encryption and never share your personal information with third parties. We only track purchases to ensure you receive your cashback.
Still Need Help?
Our support team is here to help you with any questions.